Whole Foods Market
Problem
- World's largest organic grocery chain with 500+ outlets in US, Canada and Europe
- Wanted to offer fast, reliable and free WiFi access to shoppers
- Fully managed service with customer support and network maintenance
- Weekly report across all locations for analysis and market research
Solution
- Helped implement nationwide WiFi hotspots using HP and Mirkotik devices
- WiOSS was deployed to manage and monitor all the sites from single console
- Applied URL filtering and bandwidth rules to provide reliable service to users
- Detailed usage, network uptime and marketing reports were compiled each week for WFM management
Result
- Entire operation was managed with minimal staff
- WiOSS provided 99.9% uptime during 8 years of operation
- Internet usage improved by 50% across all the outlets resulting in higher sales
- Repeat customer business jumped up by 40%
Oxxo, Mexico
Problem
- Largest convenience store chain in Mexico with over 14,000 stores
- Wanted to setup WiFi near its stores to attract customers and increase sales
- Free service for limited time after which customers needed to buy recharge vouchers
Solution
- Oxxo decided to install OpenMesh access points with outdoor antenna
- Deployed WiFiLAN software for managing authentication, vouchers and user policies
- Complete setup was managed and monitored from central dashboard
- Bandwidth usage, voucher consumption and user analytics was compiled into weekly reports
Result
- Deployed the service for trials in over 100 stores and got great results
- 25% increase in the store footfalls after installing WiFi service
- Revenue generated from voucher was shared between Oxxo and the store owners
French Bakery
Problem
- Operates 20 stores in Northern India and wanted to offer free WiFi to its customers
- Wanted to collect customer analytics and usage trends
- Monetize free WiFi through online ads, surveys and target marketing
Solution
- Dual-band access point was installed in each bakery for providing access to 25+ users
- WiFi Monetization Platform (WMP) was deployed for monetizing the free WiFi
- Customized captive portal with logo, text and images was designed for each outlet
- Advertisement campaigns and Push Notification was setup for online ads and promotion
Result
- Customer analytics was collected from each outlet and compared with sales
- WiFi service lured customers to the bakery thus increasing sales by 15%
- Cost of new product promotions and marketing was reduced