Honolulu International Airport
Problem
- Busiest airport in Hawaii wanted to offer reliable and secure WiFi access to passengers
- Wanted to monetize WiFi by providing online payment
- Needed 24x7 support for guest to resolve problems
- Need complete managed solution that integrated with existing infrastructure
Solution
- Setup customized, mobile friendly captive portal for HP controllers
- Monitoring of over 500 access points for outages and issues
- Setup cloud-based hotspot manager with payment integration with Authorize.Net
- Setup 24x7 call center for handling customer issues and resolving them
Result
- Generated over $300,000 revenues each month from WiFi operations
- Maintained uptime of 99.9% for WiFi infrastructure
- Handled over 50,000 passengers per day
Cancun International Airport
Problem
- Cancun airport is second busiest airport in Mexico and cater to lot of Western tourists
- Airport wanted to offer both free and paid WiFi access to passengers
- Wanted to setup voucher and online payment processing through local payment gateway – Prosa
Solution
- Wifisoft deployed UniBox controller for manage complete WiFi infrastructure of 300 access points
- Customized captive portal and integrated it with Prosa payment system for online billing
- Setup bandwidth control policies to ensure bandwidth was evenly distributed
- Setup Tier-3 helpdesk for troubleshooting technical issues
Result
- WiFi services at the airport was instant hit among the young travellers
- Over 5 million users used the service in the first year
- Generated over 5 million Peso from the WiFi service
Hamburg International Airport
Problem
- Hamburg airport is second largest airport in Germany serving 17 million passengers each year
- Wanted to setup reliable and free WiFi services for all passengers for limited time
- Wanted to ensure limited speed to each passenger to allocate bandwidth fairly
Solution
- Installed WiFiLAN Manager and integrated it with Mikrotik and Cisco APs
- Setup simple click-through portal page with terms and conditions
- Setup speed restrictions for each device and implemented fair bandwidth allocation
- Blocked users from accessing unwanted websites
Result
- WiFi service was used by over 100,000 users daily
- Significant increase in customer satisfaction rating
- WiFi service was also used by airport staff and contractors for official use