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Common questions — reach out on the Contact page for anything else.

Can I switch deployment modes after signing up?

Yes. Moving between Fully Managed (SaaS), Self-Hosted on your VM, and On-Prem VM Appliance is a supported migration path — talk to your account team to plan the switch.

Does OpenX WiFi work with a self-hosted deployment?

Yes. OpenX WiFi and OpenX Switch hardware are managed by OpenX Gateway or OpenX Cloud regardless of whether that software runs fully managed or self-hosted on your VM.

How is guest data handled?

Captive Portal and analytics products include configurable consent capture and data retention settings — see Data Compliance & Consent Management for details.

Is there a free trial?

Yes, start a free trial from the Pricing page. Enterprise deployments typically start with a sales conversation instead, given the deployment planning involved.

Who do I contact for support?

Use the Contact page to reach sales or support directly, or check the Trust & Security Center for security-specific questions.

Still need help? Contact us →