WifiSoftOpen Networking Experts
People connecting to WiFi in a cruise lines setting

Hospitality & Leisure

WiFi built for Cruise Lines

  • Connectivity that works mid-ocean, not just in port
  • Guest, crew, and operations traffic kept separate
  • One console across every ship in the fleet

Trusted across hospitality & leisure

NSSLGlobal
Ecco Wireless
Eutelsat
Radisys
Tampnet
Vodafone
Join Digital
Zoom Info Systems

Cruise Lines by the numbers

88%
of cruise guests say WiFi affects their onboard satisfaction
3,000+
devices connecting on a typical large ship
12+
decks a single ship's network has to reach
100%
of connectivity depends on satellite backhaul at sea

Challenges & fixes

Backhaul depends entirely on satellite, and it's expensive and limited

Backhaul depends entirely on satellite, and it's expensive and limited

Unlike a hotel with fiber to the building, a ship's entire internet connection rides on satellite bandwidth that's shared across thousands of guests and every operational system on board.

  • Satellite & Rural Backhaul is built around exactly this constraint
  • OpenX Gateway bandwidth policy prioritizes operational traffic over guest streaming
  • WiFi Analytics & Monetization justifies premium guest WiFi tiers to offset satellite cost
Fleet-wide consistency is hard when every ship is its own island

Fleet-wide consistency is hard when every ship is its own island

Each ship traditionally runs its own network setup, so a fix on one vessel doesn't carry over to the next, and headquarters has no fleet-wide view of what's actually happening onboard.

  • OpenX Cloud gives one multi-tenant view across the whole fleet
  • Zero-Touch Provisioning standardizes new-build and refit rollouts
  • Multi-Tenant / White-Label Controller separates guest, crew, and operations per ship

Related industries

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