High-speed wireless Internet has become a must-have service in the hospitality industry. Most travelers expect a reliable Internet service when they check into a hotel, resort or any other hospitality establishment. A good, reliable Internet service not only increases the occupancy rate in hotels but also helps avoid customer churn and increases the loyalty of your customers.
Wifi-soft's hospitality solution is a customized operational support system (OSS) for managing wireless networks in the hospitality market. Its simple, intuitive, web-based management interface is easy to use thus allows hotel staff to manage the Wi-Fi network on their own. Using WiFiLAN, one can easily charge customer's credit card, run promotional campaigns, create and print prepaid coupons and manage subscriber accounts. The hosted solution is available 24x7 and can be access from anywhere in the world using a SSL capable browser.
The figure below shows features available with WiFiLAN solution.
Key Benefits
- Centralized billing, authentication, subscriber management, customer care and reporting
- Reliable, scalable and cost-effective back-office solution
- No extra hardware or software overhead. Zero maintenance hassles
- Device agnostic i.e. compatible with most commercial, third-party wireless gateways
- Online venue-specific customer signup and self-care portals help reduce customer acquisition cost
- Extensive reporting for tracking important business parameters
