|
What are managed services?
Internet service providers carry out several routine tasks to keep their networks operational and running efficiently. These back-office tasks are categorized as managed services. The management problems start aggravating as number of hotspots and subscriber count increase and the service provider doesn't have resources and expertise to manage the growth.
Wifi-soft Managed Services option is ideal for companies who want to outsource their back-office tasks thus free up resources for other business activities. Our technically trained staff work closely with your onsite resources or partners to ensure that the networks run smoothly and the guest enjoy hassle-free Internet experience.
We offer following support services:
 | Network monitoring and escalations |
| Escalations to broadband providers |
| Outage Alerts |
| Trouble Ticket Logging & follow up |
| Configuration Management |
| Firmware Updates |
| Housekeeping of subscriber data |
| Weekly Management Reports |
For more information on managed services, please contact us.
|
